At MogMax Peptides, maintaining product integrity, research safety, and quality control is our highest priority. All products are intended strictly for laboratory research purposes and are sensitive in nature. For this reason, we maintain a strict no-refund and no-return policy.
All Sales Are Final
Once an order has been placed and processed, it cannot be canceled, refunded, or returned for any reason, including but not limited to:
Ordering errors
Change of mind
Misuse or improper handling
This policy ensures that all customers receive products that have been handled, stored, and shipped under controlled conditions to meet strict research-grade standards.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery.
To report an issue, please email: support@mogmaxpeptides.com
Include the following information:
Your order number
A clear description of the issue
Photos of the product and packaging
Our team will review your claim and determine, at our sole discretion, whether a replacement is appropriate.
Refunds & Replacements
In rare circumstances, MogMax Peptides may issue a replacement, store credit, or refund at our discretion. All determinations are final.
We do not offer refunds or replacements for:
Opened or used products
Products returned without prior authorization
Issues reported after the 48-hour notification window
Contact
For questions or concerns regarding your order, please contact:
Email: support@mogmaxpeptides.com
